Official privacy policy

Ae99 Privacy Policy

Your information is completely secure at ae99. This privacy policy explains in detail how we collect, use, and protect your personal data.

256-bit SSL encryption
0% Sale to Third Parties
24/7 Data Protection Oversight
Last Updated: January 2026

On this page

  • Methods of Data Collection
  • Purpose of Data Use
  • Data Sharing & Third-Party Policy
  • Cookies and tracking policy
  • Your rights and controls
  • Data Security Technology
  • Policy Change Notifications

We are committed to protecting your privacy

Every piece of your information at ae99 is held to the highest security standards — no compromises

256-Bit SSL Encryption

All your data at ae99 is protected with bank-grade 256-bit SSL encryption. Maximum security is ensured at every stage of data transfer.

Your Data Is Never Sold to Third Parties

Ae99 never sells or rents your personal information to third parties. Your data is used solely to improve our services.

Minimum Data Collection Policy

Ae99 only collects information that is strictly necessary to provide its services. No unnecessary data is requested or stored.

Regular Security Audits

Our systems are regularly audited by independent third-party security experts to ensure your data remains protected at all times.

Your control over your data

At ae99, you can view, correct, or request deletion of your information at any time. We are committed to full transparency.

Adherence to international standards

Ae99's privacy policy is built in accordance with international data protection standards, following global best practices.

1 Scope & Applicability

Ae99 (https://ae99.onl) is an international online gaming and betting platform serving players in Bangladesh and around the world. This privacy policy applies to all users of the ae99 website and mobile app.

By accessing ae99's website or app, you fully accept this privacy policy. We believe you have complete ownership over your personal data, and ensuring that right is our goal. This policy is written in plain, straightforward language so every member can easily understand how their information is managed.

Ae99's privacy policy gives you a clear picture of: what data is collected, why it is collected, how it is used, and what your rights are. Our goal is always transparent and accountable data management.

If you have any questions about this privacy policy, please contact our support team. We are available 24/7 to assist you.

2 What information we collect

Ae99 collects two types of information from you — information you provide directly, and information collected automatically.

Types of Data Example Reason for Collection
Identity-Related Name, date of birth, national ID number Account verification and age confirmation
Contact Information Email address, mobile number Account registration and communication
Financial information BKash/Nagad/Rocket number Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Gaming Activity Betting history, game logs Service Operations & Responsible Gaming
Cookie data Session tokens, preference settings User Experience Improvement

Ae99 never collects unnecessary personal information such as religious identity, political views, or ethnicity.

Your card number or full bank details are never stored on ae99's servers — all payments are processed exclusively through secure third-party payment gateways.

3 How Your Information Is Used

Ae99 uses your information only for legitimate, specific purposes. Full details are provided below:

  • Account management: To handle registration, login, identity verification, and account security.
  • Payment Processing: To process deposits and withdrawals and maintain records of financial transactions.
  • Customer Support: For resolving support tickets, handling complaints, and maintaining communication with members.
  • Fraud Prevention: Used to detect unusual activity and maintain platform security.
  • Responsible Gaming: To monitor members' gaming patterns and identify problematic behavior at an early stage.
  • Legal compliance: To meet the requirements of licensing authorities and law enforcement agencies.
  • Service Improvement: To analyze user experience and enhance the quality of the platform.
  • Promotional Communications: To send you offers, bonuses, and updates if you have given your consent (can be withdrawn at any time).
ae99 never sells your data to advertisers or marketing agencies. You can unsubscribe from promotional emails at any time.

4 Data Sharing & Third-Party Policy

Ae99 does not share your information with third parties — with a few limited exceptions, which are clearly outlined below. In every case, protecting your data is the top priority.

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data necessary to complete transactions. These providers operate under their own privacy policies.
  • Game Software Provider: Licensed game providers may receive limited session data necessary to operate their games.
  • Legal requirements: Information may be disclosed when required by court order, regulatory authority request, or money laundering investigation.
  • Fraud Prevention Agencies: To prevent suspicious financial activity, information may be verified against international fraud prevention databases.

Ae99 enters into agreements with its service provider partners that explicitly require them to use your data only as directed by ae99 and never for their own purposes.

If there are changes to ae99's business structure (such as a merger or acquisition), you will be notified in advance and your consent will be obtained.

6 Data Security Technologies & Practices

Ae99 uses industry-leading technology to protect your data. Our security framework is multi-layered and continuously updated.

  • Transmission Security: All data transfers are encrypted using TLS 1.3 protocol.
  • Storage Security: Sensitive data stored on our servers is protected with AES-256 encryption.
  • Access controls: Only authorized personnel can access specific data, and every access is logged.
  • Two-Factor Authentication (2FA): Members benefit from two-factor authentication to keep their accounts secure.
  • Firewall & DDoS Protection: Robust server-level firewalls and intrusion prevention systems are kept active at all times.
  • Regular Security Testing: Regular penetration testing is conducted by independent security firms.

That said, no one can guarantee 100% security over the internet or in digital storage. In the event of a security breach, ae99 will promptly notify affected members and take all necessary steps to address the situation.

ae99's security team monitors systems 24 hours a day, 7 days a week. Any unusual activity is identified and addressed immediately.

7 Your rights

As an ae99 member, you have the following rights over your personal information. Contact our support team to exercise any of these rights.

Right to Access

You have the right to know what information ae99 holds about you and to receive a copy of it.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal data under certain conditions.

Right to Restrict Processing

You have the right to request that processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request an export of your data in a structured format.

Right to object

You have the right to object to your data being used for marketing or profiling purposes.

When a rights request is submitted, ae99 will generally respond within 30 business days. Certain data may be required to be retained due to legal obligations.

8 Data Retention Period

Ae99 does not retain your information indefinitely. A specific retention period is defined for each category of data.

  • Account information: For the duration of account activity and up to 5 years after account closure.
  • Financial transaction records: A minimum of 7 years as required by law.
  • Gaming Log: 2 years for fraud prevention and dispute resolution.
  • Support Ticket: 1 year after the issue is resolved.
  • Cookies and session data: Upon session expiry or a maximum of 30 days.
  • Marketing Preferences: Until account closure, unless unsubscribed earlier.

Once the retention period expires, ae99 securely deletes or anonymizes your data so that no individual can be identified.

9 Protection of minors' data

Ae99 is intended for users aged 18 and above only. We do not knowingly collect personal information from anyone under the age of 18.

If ae99 becomes aware that a minor has registered an account, that account will be immediately closed and any collected data will be deleted unless retention is required by law. If you believe your child has registered on ae99, please contact our support team without delay.

ae99 is strictly prohibited for anyone under 18. Accounts that fail age verification will be suspended, and any deposited balance may be forfeited.

10 Privacy Policy Updates

Ae99 may update this privacy policy from time to time. Changes may occur due to legal requirements, adoption of new technologies, or expansion of services.

For significant policy changes, ae99 will notify members via their registered email or through platform notifications. Continued use of ae99 after any changes takes effect will be considered acceptance of the updated policy.

The "Last Updated" date at the top of this page is kept current at all times. We recommend checking this page regularly.

For any questions or concerns about our Privacy Policy, please write to [email protected]. Our data protection team will respond within 48 hours.

FAQ

Frequently Asked Questions About the Privacy Policy

No, ae99 never sells or rents your personal data to third parties. Your information is used solely to operate and improve ae99's services. Where limited data is shared with payment gateways or game providers, it is governed by strict contractual agreements.

Yes, you may request deletion of your data. However, financial transaction records are retained for a specified period due to legal obligations. Requests submitted to our support team will be responded to within 30 business days.

No, ae99 does not store card numbers or bank account details directly on its servers. All payments are processed through PCI-DSS certified third-party gateways that comply with international security standards.

You can opt out at any time by clicking the "Unsubscribe" link at the bottom of any ae99 promotional email, or by updating your notification preferences in your account settings. Please note that even after unsubscribing, you will still receive important transactional emails.

Yes, in the event of a data breach, affected members will be notified by email as soon as possible. ae99 is obligated to inform members within the timeframe required under international data protection regulations.

Start gaming safely at ae99

Your privacy is our highest priority. Join ae99 in a completely secure environment and enjoy the platform alongside thousands of gamers across Bangladesh.

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