Gaming on ae99 is about fun — never a burden. We believe responsible play is the best play, and we are always here to keep you safe.
Ae99 believes gaming should always be fun — so we make sure you stay in control at all times.
On ae99, you can set your own daily, weekly, or monthly deposit limits. If you reach your limit, the system will automatically block further deposits.
Track how long you have been playing. After a set period, ae99 will automatically remind you to take a break to protect your focus and wellbeing.
You can easily suspend your account for a set period whenever you feel the need. While self-exclusion is active, all promotional communications will be stopped.
Ae99's smart system analyzes your gaming patterns and alerts you at the first signs of a problem — get help before it escalates.
Ae99 enforces strict age verification. Ensuring that no minors can access the platform is one of our highest responsibilities.
If signs of gaming addiction appear, ae99 can connect you with professional support organizations. You are not alone — we are here for you.
Responsible gaming is an approach where gaming remains purely a source of entertainment — not a tool for solving financial problems or relieving stress. ae99 believes that with the right mindset, gaming adds genuine enjoyment to life.
Online gaming and betting are a source of entertainment for millions worldwide. However, for a small number of people, it can become a problem. The core goal of ae99's Responsible Gaming policy is to ensure that no member ever reaches that point. Keeping gaming enjoyable requires following a few key principles:
Ae99 goes beyond just setting rules. We actively support you so that gaming always stays a source of enjoyment, never stress.
Gaming addiction develops gradually. It can be hard to notice when a fun hobby starts to become a problem. ae99 wants you to recognize these signs early and seek help in time.
Chasing losses by placing increasingly larger bets
Finding it hard to cut back or stop gaming
Lying to family and friends about gaming
Spending household or essential funds on gaming
Feeling restless, irritable, or frustrated when you cannot play
Continuing to game despite harm to work, studies, or relationships
You now need to bet more to get the same level of enjoyment as before.
Continuing to game by taking on debt or borrowing money
Ae99 has built a set of powerful tools to help you stay in control of your gaming. They are completely free and available to use at any time.
Set a maximum deposit amount on a daily, weekly, or monthly basis.
Your session ends automatically once you reach a set loss amount.
Set a daily or weekly cap on how much time you spend playing.
Take a break from 24 hours up to 30 days — whenever you need.
Disable your account for 6 months or permanently.
Ae99 sends you periodic reminders to let you know how long you've been playing.
Setting limits on ae99 is straightforward. Just follow the steps below:
Log in to your ae99 account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the menu.
Deposit limits, loss limits, or time limits — choose one or more based on what you need.
Enter a specific amount or time limit on a daily, weekly, or monthly basis.
Save your limit. Reducing a limit takes effect immediately; increasing one takes effect after 72 hours.
Sometimes the smartest move is to take a break. ae99 offers two options:
While self-exclusion is active, all ae99 marketing emails and notifications are stopped automatically. Self-exclusion can only be lifted through the support team after the set period ends — the option to cancel it yourself is intentionally unavailable.
Ae99 is strictly for users aged 18 and above. Protecting minors from gambling is both our ethical and legal responsibility.
Parents can take the following steps to keep younger family members away from online gaming:
Ask yourself the questions below. If you answer "Yes" to most of them, it is time to contact ae99 Support.
Answer honestly — this is just for you
Have you spent more on gaming than your set budget?
Have you ever come back the next day to try to win back money you lost?
Have you tried to cut back or stop gaming and failed?
Has gaming caused problems with work, family, or studies?
Have you ever lied to family or friends about your gaming?
Have you ever used household money or borrowed funds to gamble?
Do you feel irritable or restless when you cannot game?
Has gaming become your only way to find peace of mind?
There is no shame in having a problem with gaming. It is a health issue that can be resolved with the right support. ae99 is committed to standing by you every step of the way.
Ae99's Responsible Gaming support team is trained and compassionate. Their job is to listen to your situation and offer the best advice. Full confidentiality is guaranteed — your information will never be shared.
Answers to the most frequently asked questions about Responsible Gaming
Join thousands of gamers across Bangladesh in a safe gaming environment. ae99 is always here for you.